Terms & Conditions
Effective Date: August 2026
SECTION 1 — Orders, Custom Work & Celebration of Life Services
Payment & Deposit Requirements
Ready-made products purchased through the Just Enuff Graphix online store require full payment at checkout.
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Standard custom and personalized orders generally require a 50% non-refundable deposit before design work begins. The remaining balance is due after final proof approval and before production begins.
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Celebration of Life packages generally require a 50% non-refundable deposit before design work begins. Because these orders are often time-sensitive, the remaining balance is due immediately upon final proof approval and must be paid before printing, production, or keepsake preparation begins.
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Rush fees, additional revisions, add-ons, quantity increases, post-approval changes, and other approved charges must be paid before the related additional work or production begins.
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If a required payment is delayed, design or production may be placed on hold and the estimated completion date may be adjusted. Just Enuff Graphix is not responsible for missed timelines resulting from delayed customer payment.
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Deposits are applied toward the total order balance. Because design time, scheduling, and preparation begin after a deposit is received, deposits are generally non-refundable once design work has begun. Any refund consideration before design begins will be handled according to the Refund & Returns Policy.
2. Information We Collect
We collect information that allows us to fulfill your custom orders, including your name, email address, shipping address, and payment information. For personalization, we also process the photos and text you upload for your keepsakes.
3. How We Use Your Information
We use your data to process orders, communicate about design approvals, manage shipping, and provide customer support. Images uploaded for custom orders are handled with strict confidentiality and used solely for the production of your ordered items.
SECTION 2 — Proofs, Revisions, Turnaround & Customer Responsibilities
Proofs & Customer Approval
For custom, memorial, and personalized design work, customers may receive a digital proof before production.
The customer is responsible for reviewing the proof carefully for spelling, names, dates, wording, photo placement, colors, layout, service details, and other content.
Production begins after final approval is received.
Once a proof is approved, changes requested afterward may require an additional revision fee, redesign fee, production charge, or replacement-product cost.
Just Enuff Graphix is not responsible for errors that were present in an approved proof unless the final produced item differs from the approved proof.
Revisions
The number of included revisions depends on the selected package or service.
Revisions are intended for reasonable adjustments to the existing design and do not include a complete redesign unless otherwise agreed.
Additional revisions beyond those included may be charged at the current revision rate.
Major changes requested after design work has substantially progressed may be treated as a new design request and priced accordingly.
Turnaround Times
Turnaround times begin only after all required information, photos, content, payment requirements, and approvals have been received.
Estimated turnaround times are provided in business days and may vary based on order complexity, quantity, material availability, customer response time, and production workload.
Celebration of Life package turnaround times are based on the selected package and are communicated on the package page or during order confirmation.
Delays caused by missing information, late file submissions, customer-requested changes, delayed approvals, shipping carriers, or circumstances outside our reasonable control may extend the completion date.
Rush Orders, Customer Communication & Customer-Supplied Content
Rush Orders
Rush service may be available for certain products or services and is subject to production capacity and material availability.
Rush service is not guaranteed until confirmed by Just Enuff Graphix.
Rush fees are non-refundable once rush production has begun.
A rush fee shortens the production timeline when possible but does not override required proof approval, payment, or customer-information requirements.
Customer Communication & Delays
Timely customer communication is important for custom and memorial orders.
If required information, approval, payment, or feedback is delayed, production and completion dates may also be delayed.
Orders that remain inactive for an extended period because the customer does not respond may be placed on hold. Additional scheduling or restart fees may apply if significant time has passed or production capacity has changed.
Customer-Supplied Photos, Artwork & Content
Customers represent that they have the right or permission to submit and use all photographs, artwork, logos, text, trademarks, and other materials provided to Just Enuff Graphix.
Customers are responsible for the accuracy, quality, and legality of submitted content.
Just Enuff Graphix may decline content that is unlawful, infringing, threatening, discriminatory, obscene, or otherwise inappropriate for production.
Image quality can affect final print quality. Low-resolution, blurry, dark, cropped, or otherwise poor-quality source images may produce reduced-quality results even when reasonable design adjustments are made.
SECTION 3 — Returns, Damage, Shipping & Product Variations
Returns, Refunds & Exchanges
Ready-made, non-personalized products may be eligible for return or exchange when permitted by the applicable return policy and returned in unused, original condition within the stated return period.
Custom, personalized, memorial, and Celebration of Life products are generally final sale because they are created specifically for the customer.
Refunds or replacements may be considered when an item arrives damaged, has a verified production defect, or materially differs from the approved order.
Change-of-mind returns are not accepted for personalized products.
Damaged or Incorrect Orders
Customers should inspect orders promptly upon receipt.
Claims for damaged, defective, missing, or incorrect items should be reported to Just Enuff Graphix as soon as reasonably possible and should include clear photographs of the product and packaging when applicable.
We may require supporting information before issuing a replacement, repair, store credit, or refund.
Damage caused by misuse, improper care, normal wear, customer handling, or failure to follow product-care instructions is not considered a production defect.
Shipping, Delivery & Pickup
Shipping and delivery estimates are not guaranteed delivery dates unless specifically stated otherwise.
Once an order is transferred to a shipping carrier, delivery timing may be affected by carrier delays, weather, address errors, or other circumstances outside the control of Just Enuff Graphix.
Customers are responsible for providing a complete and accurate shipping address.
Additional shipping charges caused by an incorrect address, refused delivery, or returned package may be the customer's responsibility.
For pickup orders, customers should collect completed items within the agreed pickup timeframe or contact us if alternate arrangements are needed.
Product Variations
Colors may appear differently on screens than they do on printed or manufactured products.
Minor variations in color, placement, material, texture, or finish may occur due to printing methods, product manufacturing, display settings, or material availability and are not necessarily considered defects.
For full details regarding proofs, revisions, turnaround times, rush service, and customer responsibilities, please review our Terms & Conditions.
SECTION 4 — Copyright, Marketing Rights, Business Protections & Contact
Copyright & Design Rights
Customer-provided content remains the property of the customer or its lawful owner.
Original layouts, graphics, design concepts, templates, and creative work produced by Just Enuff Graphix remain the intellectual property of Just Enuff Graphix unless ownership rights are specifically transferred in writing.
Final printed or produced products may be used by the customer for their intended personal or business purpose. Editable source files, templates, or working design files are not included unless specifically purchased or agreed in writing.
Marketing & Portfolio Use
Just Enuff Graphix will not use customer-submitted memorial photos, personal information, or personalized order content for marketing, social media, portfolio display, or promotional purposes without permission.
If permission is granted, the scope of that permission may be limited to the specific content or project approved by the customer.
Limitation of Responsibility
Just Enuff Graphix is not responsible for delays or losses caused by events outside our reasonable control, including shipping carrier delays, weather, supply interruptions, equipment failure, internet or service outages, or customer delays.
Our responsibility for a verified issue with an order will generally be limited to the amount paid for the affected product or service, replacement of the affected item, or another reasonable remedy determined by Just Enuff Graphix, subject to applicable law.
Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our services, business practices, pricing, or legal requirements.
The current version will be posted on our website with an updated effective date.
Contact Us
Questions about these Terms & Conditions may be directed to:
Just Enuff Graphix
Email: orders@justenuffgraphix.com
Phone: 919-279-2009
Effective Date: August 2026